Privacy Policy
At URBANZORA, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase products from us.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:
Full Name
Email Address
Phone Number
Shipping Address
Billing Address
Payment Details (processed securely through payment gateways)
Order History
Non-Personal Information
We may automatically collect:
IP Address
Browser Type
Device Information
Operating System
Website Usage Data
Pages Visited
Time Spent on Pages
Referral Sources
2. How We Use Your Information
Your information may be used to:
Process and fulfill orders
Deliver purchased products
Provide customer support
Send order confirmations and shipping updates
Improve our website and shopping experience
Personalize product recommendations
Prevent fraudulent transactions
Respond to customer inquiries
Send promotional emails and newsletters (only if you choose to receive them)
Comply with legal obligations
3. Payment Security
We do not store your complete debit card, credit card, or banking information.
All online payments are processed through secure third-party payment gateways using industry-standard encryption.
4. Cookies
Our website uses cookies to improve your browsing experience.
Cookies help us:
Remember your preferences
Keep products in your shopping cart
Analyze website traffic
Improve website performance
Provide personalized shopping experiences
You may disable cookies through your browser settings. However, doing so may affect certain website features.
5. How We Share Your Information
We do not sell, rent, or trade your personal information.
We may share information only with trusted third parties, including:
Payment service providers
Shipping and courier partners
Website hosting providers
Analytics providers
Marketing service providers (when necessary)
Government or legal authorities if required by law
These service providers are authorized to use your information only for the services they perform on our behalf.
6. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, loss, misuse, or alteration.
While we strive to protect your data, no internet transmission or electronic storage system can be guaranteed to be completely secure.
7. Marketing Communications
If you subscribe to our newsletter, we may send:
New arrivals
Fashion updates
Promotional offers
Seasonal collections
Exclusive discounts
You can unsubscribe at any time by clicking the “Unsubscribe” link in our emails or by contacting us.
8. Your Rights
Depending on applicable laws, you may have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your data
Withdraw consent for marketing communications
Request a copy of the information we hold about you
To exercise these rights, please contact us using the details below.
9. Children’s Privacy
Our website is not intended for children under the age of 18.
We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.
10. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.
11. Data Retention
We retain your personal information only for as long as necessary to:
Process orders
Provide customer support
Maintain business records
Comply with legal obligations
Resolve disputes
Enforce our agreements
When your information is no longer required, it will be securely deleted or anonymized where appropriate.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations.
Any updates will be posted on this page with a revised “Last Updated” date.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Website: https://urbanzora.in
Email: simran89567@gmail.com
We will make reasonable efforts to respond to your inquiries as promptly as possible.
14. Consent
By using the URBANZORA website, creating an account, or placing an order, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
